FAQ

We operate from our council certified private kitchen in Berwick.

Simply order any selection of delicious mini desserts online, and we will bake fresh on the day of your special event, and deliver to selected areas in Melbourne. Alternatively pick-up is available from Berwick.

Here is a simple step-by-step guide for our online dessert shop:

1. Navigate to "Shop" in the main menu and select any category (e.g "Catering Packs").

2. Click on the product you are interested in to see more details.

3. Select quantity you want, and click "Add to Cart". (Note: We have a minimum of 10pcs for most items)

4. Your cart can now be viewed at the top-right of your screen.

5. In Cart: Select delivery or Pickup, Enter your postcode to check if deveiliery is available, Select delivery date/time. (same day as your event)

Once you have added all your treats, click "Check Out".

6. Complete the "Customer Information" form.

7. Click "Continue to Shipping Method".

8. Select your delivery location or pickup (see below for a summary of delivery areas/costs).

9. Click "Continue to Payment Method".

10. Payment Method - Select the following secure payment options: Credit Card, Paypal, Bank Deposit.

11. Click "Complete Order".

12. You are done! Your delicious order is being processed, and desserts will be made fresh on your event day! An order confirmation will be sent to you via email.

13. Need to change/cancel order? Please refer to our policy below.

We offer weekend local delivery to selected suburbs in Melbourne for orders over $100.

Alternatively, pick-up is available at no additional cost.

Orders must be placed a minimum of 7 days in advance - so please plan early if possible!

We strongly recommend that the delivery/pick-up date you select is the SAME DAY as your event so treats are fresh for your guests.

Your preferred delivery or pick-up date/time can be chosen on the cart page before checkout.

The following pick-up/delivery options are available after checkout:

1. PICK-UP

Pick-up from our private kitchen in Berwick, Victoria: FREE

2. LOCAL DELIVERY  (orders over $100 only)

Local delivery to selected suburbs: Range $15 - $30 

Local delivery to selected suburbs on orders over $500: FREE

If your suburb is not listed here please kindly contact us so we can try and accommodate your delivery location.

*Delivery subject to availability. We do get booked out early, so please submit your order early to avoid disappointment.

>> CLICK HERE FOR LOCAL DELIVERY SUBURBS <<

We recommend to place order at least 2-4 weeks prior to your event to ensure you don't miss out. We do get booked out very early.

As a minimum requirement online orders must be placed no less than 7 days prior to your function date. We do get booked out especailly on weekends, so we recommend to order as early as possible to secure your preferred date.

Sorry, we don’t.

We operate from our council certified private kitchen in Berwick.

We recognise that unforeseen circumstances can arise, and adjustments might be needed. At Treats2eat, we aim to offer flexibility to our valued customers. Should there be a need to modify your order, please ensure you contact us a minimum of 7 days before your event.

In the event that cancellation becomes necessary, we ask that you inform us at least 7 days prior to your scheduled event. On doing so, we will be able to provide a full refund or, if you prefer, store credit.

If a cancellation request is made within a period less than 7 days before your event, we are unable to offer a full refund due to the perishable nature of our products. However, we will issue a store credit which will remain valid for a period of 6 months from the day of cancellation.

Please note that due to the perishable nature of our products, we cannot accept returns. We strive to provide the highest quality products and service, and we thank you for your understanding. Your sweet satisfaction remains our priority.

We provide mini dessert catering options for any special occasion including: weddings, birthday parties, corporate events, engagement parties, high tea parties, christenings and wakes.

Yes! Absolutely!

At Treats2eat our award winning pastry chef Kristina has over 15 years experience! She personally hand makes all of our desserts to order.

Everything is baked with quality ingredients and heaps of love!

See what our happy customers are saying > Testimonials.

We accept mini dessert catering orders through our online store, via email, instant chat or phone.

Yes we certainly do!

Macaron Stand: Adjustable Height: 50 to 237 Macarons

What is the cost of macaron tower hire?

With every dessert order each stand costs $125 to hire for the weekend (includes a $100 refundable bond)
Tower hire is also available on its own for $150 (includes a $100 refundable bond)

How does the hire work?

We will deliver the stand with your order, or pick-up is available from Berwick.
The stand must be returned to us within 3 days of hire.
If stands are returned late, broken, chipped or changed in any way (including do-it-yourself fixing services), the bond ($100) will not be refunded.

We accept: Visa, MasterCard, American Express & Paypal

Full payment is required to secure your order when placed.

Yes, we certainly can try and help you.

If the exact mini dessert you are after is not listed in our shop, please contact us to discuss your specific requirements.

Alternatively, you can purchase a similar product at our shop, and request the changes you wish to be made - we will do our very best to assist.

We make all our delicious mini desserts fresh to order.

Therefore, we do recommend our desserts to be consumed the same day of delivery for the most delicious experience.

Desserts can be displayed on a dessert buffet table for up to 2 hours, as long as it is in a cool dry place (below 20c), and out of direct sunlight.

If desserts are stored in the refrigerator & covered, they will have a shelf life of up to 2 days, however pastry texture (eclairs/tarts) will go soft.